Privacy Policy

Last updated September 30, 2026

Privacy Policy

Quack Pack Collectibles respects your privacy and takes reasonable steps to protect the personal information you provide when using our website.

Information We Collect

We may collect information that you provide when you:

Create an account

Place an order

Contact us

Join a mailing list

Submit a product inquiry

Register for an event

Request a restock notification

Participate in a loyalty program

Use other features offered through our website

Information may include:

Name

Email address

Phone number

Billing address

Shipping address

Order history

Account information

Communication preferences

Other information you voluntarily provide

Payment Information

Payments may be processed by third-party payment providers such as Stripe.

Quack Pack Collectibles does not need to store your complete credit or debit card number in order to process transactions through supported payment providers.

Payment providers may collect and process information according to their own privacy policies and terms.

How We Use Information

We may use information to:

Process and fulfill orders

Provide customer service

Communicate about purchases

Manage customer accounts

Prevent fraud and abuse

Provide order or shipping updates

Manage loyalty benefits

Send requested restock notifications

Manage events or reservations

Improve our website and services

Maintain business and transaction records

Comply with legal obligations

Cookies and Website Data

Our website may use cookies or similar technologies to support features such as:

Customer accounts

Shopping carts

Login sessions

Website preferences

Analytics

Security

Fraud prevention

Your browser may allow you to block or delete cookies, although some website features may not function correctly without them.

Analytics

We may use website analytics services to better understand how visitors use our website.

These services may collect information such as browser type, device type, general location, pages visited, and referral information.

Email Communications

If you subscribe to promotional emails, you may unsubscribe using the unsubscribe option provided in those messages.

Transactional communications related to orders, accounts, payments, security, or customer service may still be sent when necessary.

Sharing of Information

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business, including:

Payment processors

Shipping carriers

Website hosting providers

Email providers

Analytics providers

Technology service providers

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, website, or legal rights.

Data Security

We use reasonable administrative and technical measures designed to protect customer information.

However, no website, database, or electronic transmission can be guaranteed to be completely secure.

Data Retention

We may retain order, customer, transaction, and business records for as long as reasonably necessary for business operations, accounting, fraud prevention, legal obligations, dispute resolution, and other legitimate business purposes.

Children's Privacy

Our website is intended for general audiences.

Children should use the website with the involvement and permission of a parent or legal guardian when appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will be posted on the Quack Pack Collectibles website.

Contact

If you have questions about this Privacy Policy, an order, or how your information is handled, please contact Quack Pack Collectibles using the contact information provided on our website.